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We understand that circumstances change, and you may need to cancel your Stitch Club membership. Here’s how to do it quickly and easily through our secure customer hub:
🔓 Step-by-step: How to cancel via the Stitch Club customer hub
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Enter the email address associated with your Stitch Club account and click ‘Send access link’.
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Go to your email inbox and look for an email from Samcart with the subject line:
‘Your One-Time Access Link’
📩 Don’t forget to check your spam or junk folder if you don’t see it right away.
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Click the one-time access link in the email. (Please note: this link will expire after 1 hour)
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Once inside the Stitch Club customer hub, click the red ❌ cross next to your active subscription.
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Click ‘Confirm’ to authorise the cancellation.
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You’ll see a confirmation message: ‘Subscription cancelled successfully’.
You’ll also receive an email confirmation.
⏳ What happens after cancellation?
You’ll continue to have full access to the members’ area until the date your next payment was due.
After that, access to the workshop videos will end, as they are hosted inside the private members’ area and are not downloadable.
However, the workbooks and inspirational ebooks are yours to keep.
👉 Be sure to download any materials you’d like to save before your membership ends.
🛠️ Need help?
If you’d prefer one of the Stitch Club team to process your cancellation for you, or you need help accessing the customer hub,
👉 click here to contact the TextileArtist.org support team and we’ll be happy to assist.