What do you need help with?
Connecting with other Stitch Club members is easy and rewarding! You can send private messages to other members using the Direct Messages feature.
🔓 Switching on Direct Messaging
To make sure other members can contact you via direct message, follow these steps:
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In the members’ area, click on your profile thumbnail image.
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On a laptop or desktop, you’ll find it in the top right corner.
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On a phone or tablet, it’s also in the top right corner.
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Select ‘Edit profile’ from the dropdown menu.
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Scroll to the bottom of the menu and find the option:
‘Prevent members from messaging me’
Make sure this is toggled off.
(If this feature is on, members won’t be able to contact you via direct messaging.) -
Don’t forget to click ‘Save changes’ at the bottom of the screen.
💬 To Send a Direct Message
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On a laptop or desktop:
Click the speech bubble icon in the top bar—this is your ‘Direct Messages’ section. -
On a phone or tablet:
Tap the hamburger menu icon (three lines at the top), then select the speech bubble icon for ‘Direct Messages’.
To start a new message:
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Click the plus (+) icon to create a new message.
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In the ‘To:’ box, start typing the name of the member you want to contact, then click on their name when it appears.
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Type your message in the text box. You can also add links or images using the icons below the box.
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Press ‘Enter’ or click the arrow icon to send your message.
📥 To Access Your Direct Messages
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Click on the speech bubble icon labelled ‘Direct Messages’ to view your messages.
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If you’ve received a new message, a red notification dot will appear next to the icon in the main menu.
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🛠️ Need help?
If you're having trouble finding a member, enabling messaging, or sending a message,
👉 click here to contact the TextileArtist.org support team and we’ll help you get connected.