What do you need help with?
🔑 How do I reset my password?
If you’ve forgotten your password or need to change it, just follow these steps:
Click ‘Forgot your password?’
Enter the email address you used to register for Stitch Club, then click ‘Reset my password’
Go to your email inbox and look for an email with the subject line:
‘Reset password instructions’
📩 Don’t forget to check your spam/junk folder just in case!
In the email, click the link that says ‘Change my password’
Enter your new password in the box provided
Re-enter the same password in the ‘Confirm password’ box
Click ‘Change password’
You may be asked to prove you’re not a robot with a simple image captcha
You’ll receive an email confirmation that your password has been updated, and you’ll then be able to log in to the members’ area
📩 Again, check your spam/junk folder if you don’t see it right away
💡 Tip: Make a note of your new password and keep it somewhere safe.
🚫 Why is my new password being rejected?
To keep your account secure, your new password must:
Be at least 6 characters long
Include at least one uppercase letter
Include at least one number
Include one of these special characters:
!?*$
Do not use any other special characters outside this list.
Also, make sure your new password is different from any previous passwords you’ve used to log into Stitch Club.
🛠️ Need help?
If your reset link isn’t working, you’re not receiving the email, or you're still having trouble logging in,
👉 click here to contact the TextileArtist.org support team and we’ll get you back into Stitch Club as quickly as possible.