What do you need help with?
🔑 How do I reset my password?
If you’ve forgotten your password or need to change it, just follow these steps:
-
Click ‘Forgot your password?’
-
Enter the email address you used to register for Stitch Club, then click ‘Reset my password’
-
Go to your email inbox and look for an email with the subject line:
‘Reset password instructions’
📩 Don’t forget to check your spam/junk folder just in case!
-
In the email, click the link that says ‘Change my password’
-
Enter your new password in the box provided
-
Re-enter the same password in the ‘Confirm password’ box
-
Click ‘Change password’
-
You may be asked to prove you’re not a robot with a simple image captcha
-
You’ll receive an email confirmation that your password has been updated, and you’ll then be able to log in to the members’ area
📩 Again, check your spam/junk folder if you don’t see it right away
💡 Tip: Make a note of your new password and keep it somewhere safe.
🚫 Why is my new password being rejected?
To keep your account secure, your new password must:
-
Be at least 6 characters long
-
Include at least one uppercase letter
-
Include at least one number
-
Include one of these special characters:
!?*$
Do not use any other special characters outside this list.
Also, make sure your new password is different from any previous passwords you’ve used to log into Stitch Club.
🛠️ Need help?
If your reset link isn’t working, you’re not receiving the email, or you're still having trouble logging in,
👉 click here to contact the TextileArtist.org support team and we’ll get you back into Stitch Club as quickly as possible.